What AgencyDesks does.
The tools an agency uses every day, in one system that agents, managers and admins share.
01
Leads pipeline
Every enquiry on one board, from first call to closed deal — with the next follow-up always in sight.
- A board of your own stages, from Assigned to Deal closed, with drag-and-drop between them.
- Leads assigned to the right agent, with a follow-up date that brings them back on the day.
- Qualification captured as you go: budget, areas or projects, timeframe — and why a lead was lost.
- Call and WhatsApp straight from the lead, with the conversation logged in its history.
- Viewings booked against the lead and the listing, with the outcome recorded.
02
Listings & office inventory
Your stock in one place, shared across the office — with owner details kept for the listing agent alone.
- Active and pocket (off-market) listings, with price, size, community, project and developer.
- Vacant or tenanted, and until when — so nobody promises a unit that is not free.
- Property Finder and Bayut links on every listing, and photos shown straight from your Google Drive shoot.
- An office inventory every agent can search, to match their buyers with a colleague's stock.
- Unit number, owner contact and internal notes visible only to the listing's own agent — not to colleagues, managers or admins.
03
The working day
A daily checklist, personal to-dos and work mode — the structure that turns a busy day into a productive one.
- A daily checklist set by the office, with a streak that shows how each week went.
- Personal to-dos with due dates, including ones that repeat daily, weekly or monthly.
- Work mode: a running clock and today's open tasks in a small window that stays on top while you work in WhatsApp or a portal.
- Notifications when a lead is handed to you, and a weekly reminder to check in with each owner.
04
Team, roles & performance
Admins, managers and agents each see what their role needs — and the office sees how it is going.
- Three roles: admins run the office, managers handle leads and listings, agents work their own pipeline.
- A lead funnel, close rates and closed value per agent, over 30 days, 90 days or a year.
- Work time per person, day by day, from work mode.
- Hand a leaver's open leads, listings and viewings to a colleague in one step.
05
Bring your data with you
Import your leads from a spreadsheet or a portal export, check every row first, and undo it if needed.
- CSV from Excel, Google Sheets, Numbers or a portal export — columns recognised automatically.
- Duplicates caught by phone number or email, in UAE number formats too.
- A full check before anything is saved, and a one-click undo for every import.
06
Academy & security
Train new agents inside the app, and see every device and sign-in on your accounts.
- Courses and lessons for onboarding, with each agent's progress.
- Every account's devices and sign-in history, with alerts for unusual sign-ins.
- Each company's data is kept apart from every other company's, enforced in the database itself.
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